Delivery times depend on your location in France:
• Paris & Île-de-France: 1 – 2 working days
• Major cities: 2 – 3 working days
• Other cities & towns: 3 – 5 working days
• Remote areas: 5 – 7 working days
Orders are processed Monday to Saturday, 9:00 AM – 7:00 PM (CET).

Yes. Free shipping is available on all orders over €40 within France. For orders below this amount, standard shipping fees apply according to your location.

We accept major credit and debit cards including Visa and Mastercard. Secure online payments are processed through our payment gateway. Payment on delivery is also available in selected areas (subject to carrier availability).

Yes. You may request a return or exchange within 7 days of receiving your order, provided the item is unused, in its original condition, and with all tags and packaging intact. Please contact us first before sending anything back.

At the moment, we only deliver within France. International shipping is not available.

You can reach us easily by:
Email: infochicdeparis@gmail.com
Phone: +33624970716

Our team is happy to help with any questions about orders, shipping, returns, or products.