Privacy Policy

We are committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website chicdeparis.com or place an order with us.

By using our website or placing an order, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information you provide directly:

Full name
Email address
Phone / WhatsApp number
Delivery address (street, city, department, postal code, country)
Payment information (processed securely via encrypted payment providers — we do not store full card details)
Order history and preferences
Messages sent to us via WhatsApp, email, or contact forms

Information collected automatically:

Browser type, language, and device information
IP address and approximate geographic location
Pages visited, time spent, and browsing paths on the website
Referring websites, search terms, or external links

2. How We Use Your Information

To process, fulfill, and deliver your orders
To communicate order status, tracking updates, and delivery confirmations
To send promotional updates, new collections, and exclusive Parisian offers (only if you have opted in)
To respond to customer enquiries, support requests, and feedback
To improve our website functionality, products, and user experience
To comply with applicable legal and regulatory obligations under French and EU law (including GDPR)

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We share your information only with trusted partners necessary to operate our service:

Delivery and courier partners (such as La Poste, Colissimo, DHL, or Chronopost to fulfill your order)
Payment processors (Stripe, PayPal, Apple Pay, Visa/Mastercard gateways) — solely for secure transaction processing
Shopify (our e-commerce platform host) — processed in accordance with Shopify's Privacy Policy
Legal and regulatory authorities, if required by French or European Union law

4. Data Security & Storage

We implement robust technical and organizational security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or loss. Our entire site uses SSL (Secure Sockets Layer) encryption for secure interactions. However, no internet-based transmission or electronic storage method can be guaranteed 100% secure, and we encourage you to protect your credentials.

5. Your Rights (GDPR / European Privacy Rights)

Under applicable European data protection laws, you hold the following rights regarding your personal information:

You may request access to the personal data we hold about you
You may request correction or updating of inaccurate data
You may request the erasure ("right to be forgotten") of your account and personal details
You may opt out of or unsubscribe from marketing emails at any time
You may request a copy of your data in a portable electronic format

To exercise any of these rights, please contact us at infochicdeparis@gmail.com or +33624970716.

6. Cookies & Tracking Technologies

Our website utilizes cookies and similar tracking tools to enhance site navigation, personalize content, and analyze general site traffic. You can adjust or disable cookie preferences directly in your browser settings at any time, though certain features of the store may function with limited capabilities.

7. Changes to This Policy

We reserve the right to update or modify this Privacy Policy as our services or applicable legal requirements evolve. Any changes will be published directly on this page with an updated effective date. Continued navigation or purchase through our website signifies acceptance of the modified policy.

8. Contact Us

For any privacy-related queries, data requests, or support, please contact us at:

Email: infochicdeparis@gmail.com
Phone / WhatsApp: +33624970716
Address:Chic de Paris 61, Quai de la tournelle 75005 Paris France

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